Citadel Hub

Privacy Policy

This privacy policy explains how Citadel Tech Hub SRL collects, uses, and protects your personal data in accordance with GDPR requirements.

Responsible Party

Citadel Tech Hub SRL
Braila, Romania
Managing Director: Cristian Sandu
Phone: +40 771 614 092
Email: hello@citadelhub.tech

Data Collection

We collect data that you submit to us via email or through our contact form. This includes your name, email address, company name (if provided), and any information you include in your message.

Additionally, when you visit our website, we automatically gather technical information including IP addresses, browser type, operating system, and page view timestamps for security and analytics purposes.

Processing Purposes

Your data is used for:

  • Responding to your contact requests and inquiries
  • Communication regarding our services
  • Scheduling appointments and meetings
  • Improving our website and services

Legal Framework

Our data processing operations comply with the General Data Protection Regulation (GDPR) and applicable Romanian data protection laws. As an EU-based company, we ensure that all data handling meets European privacy standards.

Security

Our website employs SSL/TLS encryption to protect all transmitted data. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or until you request deletion. Information persists until deletion is requested, consent is revoked, or the storage purpose expires.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@citadelhub.tech.

Cookies

Our website currently does not use cookies for tracking purposes. However, if you use our contact form integration with third-party services (such as Calendly), those services may set their own cookies according to their privacy policies.

Third-Party Services

We may use the following third-party services that process personal data:

  • Web3Forms - For contact form submissions. Data is sent directly to our email without being stored on their servers.
  • Calendly (if used) - For appointment scheduling. This service may transfer data to the USA. You may decline by choosing alternative booking methods.

Analytics

Any user behavior analysis we perform is anonymized and cannot be traced to individuals.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Last updated: January 2026